Best AI tools to conversation intelligence for small teams
Short answer
Fathom ranks #1 for conversation intelligence for small teams (score 9.2/10). Pricing: Team $15/user/mo annual ($19 monthly); free tier: yes. Runners-up: Avoma, Fireflies.ai.
Top 5, ranked by our published rubric. Sponsorship never affects the order. Last updated 2026-10-13.
Why ranked: Its own site says: “Fathom captures, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.” We placed it 2nd of 5 on fit for this task. Free tier; paid from Team $15/user/mo annual ($19 monthly).
AI meeting assistant and conversation intelligence
Score 8.6/10Paid from: From $29/seat as listed (billed annually)Free tier: UnverifiedLast verified 2026-10-13
Why ranked: Its own site says: “Accelerate your growth with Avoma’s all-in-one AI platform: Automate note-taking, scheduling, call coaching, CRM updates, and more.” We placed it 1st of 5 on fit for this task. No free plan confirmed; paid from From $29/seat as listed (billed annually).
Why ranked: Its own site says: “Fireflies takes notes, manages tasks, and automates workflows across meetings, email, chat, CRM, and your apps.” We placed it 4th of 5 on fit for this task. Free tier; paid from $10/seat/mo annual ($18 monthly).
Why ranked: Its own site says: “Gong Revenue AI OS helps your entire GTM organization win.” We placed it 3rd of 5 on fit for this task. No public price (sales-led).
Score 5.6/10Paid from: From $30/month as listedFree tier: UnverifiedLast verified 2026-10-13
Why ranked: Its own site says: “Momentum turns customer interactions into structured GTM data—fueling real-time execution, CRM automation, and insights that drive predictable revenue.” We placed it 5th of 5 on fit for this task. No free plan confirmed; paid from From $30/month as listed.